Need some help? We understand that sometimes you just need to get a hold of a real person, that's why we're here for you 24 hours a day. Please use the methods below to contact our customer support reps 24 hours a day!
|Phone||1-800-685-9236 (USA only)|
|Int'l Phone||1-818-880-9021 (Outside USA)|
VS Media Inc.
4607 Lakeview Canyon Rd.
Westlake Village, CA 91361
For assistance with common issues please consult our frequently asked questions page.
- VS.COM, VS1.COM, VS2.COM, VS3.COM, VS4.COM or VS5.COM 800-685-9236 (Click here for VS3.com)
- (Click here for Epoch.com)
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- SEGPAYUS.COM (Click here for SegPay.com)
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Our 24/7/365 live customer service representatives respond to all received emails. To ensure you get our response, please enable receiving messages from VS Feedback firstname.lastname@example.org. Also, you might need to check your spam folder.
Because of the insecure nature of email and for the protection of your account, never send more than the last 4 digits of your billing account number by email.